PRIVACY NOTICE
Your details, in context.
Effective 11 August 2026
1. Who controls your information
MingLens is operated by Shanghai Nixing Plan Technology Co., Ltd. (上海逆行计划科技有限公司), Unified Social Credit Code 91310115MAED271D7Y, at No. 778, Chuangxin West Road, China (Shanghai) Pilot Free Trade Zone, Shanghai, People’s Republic of China. “Shanghai Nixing Plan Technology Co., Ltd.” is an English rendering used for communication; the Chinese legal name controls where there is any inconsistency.
For privacy, support, deletion, or payment questions, contact scccslience@gmail.com or +86 173 4704 5845.
2. Information we process
- Chart inputs: your optional first name, birth date, birth time or its precision, birth place, and selected time zone. These details are used to calculate your Four Pillars chart and create the requested report.
- Account information: if you create an account, the email address you verify, a record that the address was verified, your preferred language, the chart profile you choose to save for convenience, and optional marketing preferences. You can delete your account and its data at any time by emailing us.
- Order information: product, currency, amount, provider payment reference, order status, refund or dispute status, and the chart inputs needed to deliver a paid report.
- Support information: the contact details and message you choose to send us, plus information needed to investigate a delivery, refund, or duplicate-charge request.
- Technical information: limited device, browser, request, and security information that our hosting providers process to operate, protect, and troubleshoot the service.
We do not receive or store your complete card number, wallet credential, or other full payment instrument credentials. Those are handled by the payment provider when payment is enabled. We never store account passwords — sign-in uses one-time email codes, so no password exists to leak.
3. Why we use it
We use this information to calculate and deliver the chart or paid report you ask for; create, confirm, refund, or investigate an order; operate your account and verify your email address; respond to support requests; prevent fraud and abuse; and meet applicable legal obligations. Where the GDPR or a similar law applies, our bases may include performing a contract or requested service, consent where required, legitimate interests in keeping the service secure and reliable, and compliance with legal obligations.
4. Email we send you
Transactional email only, by default. With an account we send you a sign-in verification code when you ask for one, and a purchase confirmation with your report link after a completed payment. These messages are necessary to operate the service you requested.
Marketing email requires your explicit consent. We do not add your address to any marketing list unless you actively opt in. If you opted in, every marketing email carries a one-click unsubscribe, and unsubscribing takes effect immediately — it never affects your transactional messages or access to paid reports.
5. Providers and international processing
We use Vercel to host and run the application, Upstash Redis to retain temporary and paid order records, Resend to deliver email, and Airwallex to process enabled payments. These providers process information on our behalf or under their own payment/privacy responsibilities. Their systems may process information in China and in other countries or regions where they operate. We use appropriate safeguards or obtain any separate consent required by applicable law before making a restricted transfer.
We do not sell personal information or use birth details for advertising profiles.
6. Retention
An unpaid checkout record expires after approximately one hour. Once payment is confirmed, the order record and paid-report access are retained for up to 12 months so you can return to the report and we can handle payment support. Account records (your verified email, saved chart profile, and preferences) are retained until you ask us to delete them. Verification codes expire within minutes; sign-in sessions expire after about 30 days. We may retain a limited record longer where necessary for a legal obligation, dispute, fraud prevention, or accounting purpose. If a full refund is settled or a payment dispute is lost, the paid-report entitlement is revoked.
7. AI-supported reflections and paid reports
If you explicitly request an AI-supported reflection after generating a chart, MingLens sends only verified chart facts and reviewed source summaries to the model provider. We do not send the name, birth date, birthplace, birth time, or time zone you submitted for chart calculation as part of that model request.
To operate daily limits, cost controls, abuse prevention, and safety review, we retain a de-identified audit record for up to 30 days. It contains a pseudonymous visitor identifier, feature version, selected language, a one-way chart-fact fingerprint, outcome status, model identifier, and token counts. It does not contain the submitted birth details or generated reading text.
8. Your choices and rights
Depending on the law that applies to you, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Email scccslience@gmail.com from the address you used for your account or support, include your order ID if you have one, and describe your request. We may need to verify the request and may retain information where law permits or requires it. Deleting your account removes your saved chart profile and account data; deleting a paid order record may end your ability to retrieve its report. You can unsubscribe from marketing email at any time using the link in any marketing message — it never affects your transactional email or paid access.
9. Security, children, and changes
We use reasonable technical and organisational measures designed to protect the service, but no online service can guarantee absolute security. Do not submit another person’s birth details without their permission. If you are below the minimum age required where you live, use MingLens only with a parent or guardian’s permission. We may update this notice when the service or legal requirements change; the effective date above shows the current version.